What it takes to crew an ultra

What it takes to crew an ultra

Kate Dzienis • December 21, 2017

HAVING THE RIGHT SUPPORT CREW FOR AN ULTRA MARATHON CAN MAKE A BIG DIFFERENCE IN A RUNNER’S PERFORMANCE ON RACE DAY, AND SURE THERE ARE INDIVIDUALS WHO CAN SUCCESSFULLY RUN A 100-MILER SOLO AND WITHOUT THE AID OF PACERS.

But there are also runners who bring to the table their biggest support people to help them get through the mileage, but it really depends on the personality of the race participant.

If you’re the type of person who enjoys team work, socialising, and sharing adventures with others, then putting together a support crew will be a strong factor in the success of your race. And having a group consisting of family members and close friends means tackling the distances doesn’t have to be lonely.

But what makes a good support crew member, and how do they really benefit you?

Adam Connor from Greenwich, NSW has been running since 2010, but in 2012 decided to give supporting a go when friend Jane Trumper, also from NSW, asked him to be a part of her crew for the 240kms Coast to Kosciuszko.

As a first timer, he admits it was slightly concerning.

“I was extremely worried about crewing this race for the first time, but the opportunity was too good to pass up, and I’ve been doing it ever since,” he says.

“For Coast to Kosci if you have three crew, the general rule after dark on Day 1 is one pacer, one sleeping, and one driving.

“Over the years, we’ve developed a schedule; I pace for a bit, giving others time to rest, and the others are sent forward for a slightly longer sleep and then they share duties for a few hours.

“At each stop, we drive 5kms up the road to prepare sports drinks, change the snacks in the ‘offering bowl’, then wait for our runner.”

Connor explains it’s vital to change up the food in a bid to encourage their runner to eat, but it’s also important to listen to their needs.

“When they’re approaching, someone runs back to them and asks what they want, then runs ahead back to tell us,” he reveals.

“As our runner passes the car, we offer them fluid and food, and someone will walk with them to take rubbish, assess their mental state, and ask about future plans.

“We clean up, pack up, discuss what’s next and get moving; we’ll drive slowly past our runner so they can yell any plan changes to us, and the whole process starts again.”

Elizabeth Bennett from Downer, ACT has also crewed and paced at Coast to Kosci. This year was her seventh time doing so, supporting NSW ultra runner Pam Muston, and has previously crewed for Rob Donkersloot, Kerrie Bremner and Shaun Kaesler.

She explains one of the key components of being a great crew member for a runner is communication.

“Clear communication in the lead up to the event and throughout is absolutely essential,” she says.

“But it doesn’t need to be verbal; in fact, sometimes your runner may be incapable of verbal communication as a consequence of being overcome by exhaustion, pain or sickness.

“When this happens, it’s about taking non-verbal cues from your runner – another reason to know your runner well prior to crewing or pacing.

“For instance, Pam often gets very sick and vomits a lot during C2K; it’s just a part of how her body reacts to the ultra ordeal. We’ve run together a lot and I’ve crewed for her many times, so I can pick up on when a vomiting bout is about to hit and manage it with the agreed trial and error strategies we use to curb it.”

Being methodical is also important in terms of a nutritional plan as ultra runners are required to consume a certain amount of kilojoules at regular intervals to sustain the demand on their energy systems. Crew members and pacers, Bennett explains, must be flexible if their runner wants to change things as they go of if out-of-control factors, like weather and injuries, dictate a change in plan.

“More particularly, pacers absolutely have to be fit and in good shape themselves,” she says.

“There isn’t a much worse scenario than a pacer not being able to keep up with their runner. It’s so crucial to take your role seriously.”

Connor’s experience has taught him about the relevance of supporting an individual, and how to anticipate every move. He says as a crew member, it’s his job to smooth the way for the runner, and smile when the air turns blue or as they throw toys out of the pram.

“Run/walking with Jane between 8.30pm and 2am while she was having a bad time was a bit challenging, but knowing that I was helping her to achieve a dream made it much easier,” he explains.

“Knowing when they want to talk, when they need silence, and how to anticipate their needs when their brain has turn to mushy peas is something you pick up quickly.

You need to kill negativity if your runner starts being negative, but mental toughness isn’t something my runners have lacked.”

Bennett’s advice for those wanting to get into a support crew is to simply be dependable and reliable.

“One of my biggest pieces of advice to any crew or pacer is to behave consistently and don’t try to be entertaining,” she says.

“I can assure you that what might be funny to your runner at 25kms is not likely to be the slightest bit amusing at 125kms; your runner needs you to be rock solid – in other words, dependable in mood and support.”

Being a part of someone’s support crew is a rewarding experience; you become a part of that lifetime goal, their memories, and all the stories they will tell. A lot can be learnt in the hours or days of an ultra race from both sides of participation, just ensure there is preparation in the lead up to the big day, know you runner’s personality well, and provide them with all the support they need. Don’t change their tactics, and embrace their approach to race day.

The celebrations post ultra will be the most gratifying.



Pictured Feature: (Left to right) Elizabeth Bennett, Scotty Hawker, Simon Bonnick, Rob Donkersloot and Shaun Kaesler in the C2K supporting racer Rob. Photograph – Bryn Donkersloot. 

Pictured Above Left: Photograph – Supplied by Adam Connor.

Pictured Above Right: Rob Donkersloot and his support crew with Elizabeth Bennett at the top of Mt Kosciuszko.


August 29, 2025
David Martin heads out with Kevin Matthews on WA's unofficial Choo Choo Run.
By Kate Dzienis August 29, 2025
Learn how you can get the most out of your aid stations when competing in an ultra.
By Gary Mullins August 29, 2025
Gary Mullins gives an update to members for the month of August 2025.
By Gary Mullins August 29, 2025
Location : Bangkok, Thailand Dates : November 21 - 24 2025 Role Type : Volunteer Position Time Commitment : Pre event planning + Travel Application Deadline : 7th September 2025 Thank you for your interest in supporting the Australian team for the 2025 IAU Asian 100k Championships. This role goes far beyond logistics. It’s about leadership, inclusion, and creating a positive, empowering environment for athletes competing on the world stage. AUTRA is committed to opening doors for those outside traditional pathways. We strongly encourage applications from coaches, former athletes, club leaders, volunteers, and passionate community members. You don’t need to have served on a board or managed a team before as we’re looking for people who genuinely care, are highly organised, and can proudly represent our athletes and country. Role Overview  As Team Manager, you’ll work closely with AUTRA President Gary Mullins and Vice President Geoff Russell to prepare and support the national team before and during the championship. Pre-Departure Australia Act as the main contact for selected athletes and crew Assist with final entry forms and travel planning Prepare a Championships Agenda in alliance with the Team Managers Agreement Document Coordinate flights, uniforms, and team communications Help identify and organise crew support Attend online team planning meetings On the Ground in Thailand Be present and ready as athletes arrive Ensure all athlete needs are met so they can focus fully on their race Attend all technical meetings and represent the team professionally Coordinate team attendance at the opening and closing ceremonies Ensure the team and crew are prepared, organised, and calm Address any issues that arise with efficiency and discretion Provide hands on leadership and moral support throughout the 24 hour race Support Provided Accommodation in Bangkok for 3 - 4 nights will be provided by AUTRA An official team uniform will be supplied A volunteer allowance of $1500 will be provided to acknowledge your time and service during the championship period What You’ll Need Excellent communication and interpersonal skills Strong organisational ability under pressure A calm, inclusive, and athlete first mindset Commitment to AUTRA’s Code of Conduct Member of AUTRA Applying To apply for the role of Team Manager please CLICK HERE and fill out the Application Form. Applications Close on the 3rd September 2025 Selection Process Following the application deadline, the AUTRA Committee will review all submissions and select the most suitable candidate. All applicants will be contacted by Gary Mullins within 7 days of applications closing. Gary Mullins AUTRA President
By Kate Dzienis August 26, 2025
Weekly Report for Transcend Ultra, K2PD, Russell Falls Trail Run and Run The River Half.
LOAD MORE

share this

IN OTHER NEWS

August 29, 2025
David Martin heads out with Kevin Matthews on WA's unofficial Choo Choo Run.
By Kate Dzienis August 29, 2025
Learn how you can get the most out of your aid stations when competing in an ultra.
By Gary Mullins August 29, 2025
Gary Mullins gives an update to members for the month of August 2025.
ALL NEWS